We use TrustPilot, Facebook and Google to gain true customer reviews and feedback. We welcome all reviews, whether they are positive or negative to give our customers the most genuine insight into our company, our products and the service we provide.
We have no control over feecback which is left, which means you can 100% trust the reviews you read.
All orders received before 2.00pm are sent out the same day. We use both UK Mail and Parcel Force for deliveries. All orders are sent out on an express next working day delivery service as we want our customers to receive their CBD swiftly
Full tracking information is emailed once dispatched so that you can follow your delivery from start to finish. You can even select whether you prefer us to send via UK Mail or Parcel Force as they both have their benefits so please make a note on your order.
Our products are made using only the highest quality CBD crystal isolate and hemp. We only work with EU Approved Hemp farms and our full spectrum hemp oils come from Colorado. They are GMO, Pesticide and THC free and all of our products are organic.
Our CBD Crystal Isolate undergoes a CO2 extraction process and remains 99.8% pure. All other ingredients used are of the highest quality to provide the most premium CBD products available with the maximum CBD purity levels.
We pride ourseleves on customer service and aim to provide the best possible experience. We offer a phone service operating between 9.00am – 5.00pm and we have direct email accounts where we aim to respond within 1 working day.
We also have a ‘Message Us’ function on our Facebook page where you can send us your questions. We aim to reply within one hour and our Facebook chat operates throughout the day and evening. We want to give you reassurance that CBD Relieve is the right brand for you.
When you set up an account with us online, you can start collecting loyalty points on all orders you place. 1 loyalty point is equivalent to £1 which means you can earn your rewards in a very short space of time!
Once you have placed your order, your loyalty points will be added to your account automatically and you can check the amount of points you have at any time. Once you have accumulated 150 points, you will receive a unique code to use on your next order which will give you £10.00 off your total spend.
To give you peace of mind, we regularly send our products to independent testing houses. We test to ensure that th eamount of CBD we claim to be in our products is trye and genuine so that you know you are getting what you pay for.
We also test to ensure that our THC levels are compliant with the legal UK limit and in some cases, our testing shows how many other cannabinoids and compounds are present within our products. (This is applicable to our full spectrum hemp oil products)